Privacy Policy
Last updated: August 17, 2026
This policy explains how ArcadeZus collects, uses, and shares personal information when you visit arcadezus.com, contact us, or place an order.
Information we collect
We may collect information you provide, including your name, billing and delivery addresses, email address, phone number, order details, account information, support messages, and return information. We may also collect device, browser, IP address, cookie, and site-interaction information needed to operate, secure, and improve the website.
How we use information
We use information to operate the store, process and deliver orders, provide tracking, accept payments, prevent fraud, respond to questions, manage returns and refunds, maintain records, comply with legal obligations, and improve site performance and customer experience.
Payments
Checkout payments are processed by the provider selected at checkout. When available, these providers can include Stripe. They receive information needed to authorize and complete the transaction under their own privacy terms. ArcadeZus does not store full payment-card details.
WhatsApp Support
Our WhatsApp links open a service provided by WhatsApp and Meta. If you contact us there, WhatsApp and Meta process your phone number, message, profile information, and related technical data under their own terms and privacy policies. ArcadeZus uses the information you send to answer your request and maintain support records. Do not send payment credentials or other sensitive information through WhatsApp.
Cookies and site services
The website may use essential cookies for the cart, checkout, account access, security, and preferences. Depending on the services enabled on the site, analytics or other optional technologies may also collect usage information. Browser controls can limit cookies, but disabling essential cookies may prevent store features from working.
When information is shared
We may share information with service providers that help us operate the website, process payments, fulfill and deliver orders, provide hosting and security, communicate with customers, or support accounting and legal compliance. We do not sell your personal information.
Retention and security
We retain information for as long as reasonably needed for the purposes described above, including order support, recordkeeping, dispute resolution, fraud prevention, and legal obligations. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may ask to access, correct, or delete personal information, subject to identity verification and legal recordkeeping requirements. You can also change cookie settings in your browser and opt out of nonessential messages using the method provided in a message.
Children
ArcadeZus is not directed to children, and we do not knowingly collect personal information from children.
Policy changes
We may update this policy as store practices or legal requirements change. The latest version will be posted on this page with its updated date.
Privacy contact
Phone
+1 218 318 9699
Mailing address
170 Lakeview Rd
Santa Maria, CA 93455
United States